Very secure. Your payment is not handled by Larian Studios directly but by one of the leading payment processor providers that meets the highest security standards (it is PCI-DSS compliant). As a matter of fact, we never even see any of your payment details. We just get told that your payment is ok.

No, all games on the Larian Vault are DRM free. That means you can make as many legal copies as you want, and don't have to worry about having to be online to play your games. We trust you understand that piracy is theft, and that spreading illegitimate copies of our games affects our studio's future.

Just send an email to support@larian.com. We'll try to help you as fast as we can. Since we developed the games that are available here, we in generally can give you better support than a publisher could.

Yes. But you don't need to. You can download your games at no extra charge as many times as you want (within reason).

Just try again. When you log in with your account on the Larian vault, you will see a page with all the games you purchased. There you can select to download one of the games you purchased.

No. You only need to be online when you download the game. After that, it's just as if you'd play it from a CD or DVD. But without a CD or DVD.

When you buy the game digitally, you can start playing immediately after downloading the installation files. If you order the game in a box, you do not need to download anything, but it can take a few days before the game arrives at your shipping address.